Returns & Exchanges

At Samsung Microwave Parts, we understand that getting the right component is essential for your appliance's performance, which is why we offer a 30-day hassle-free return policy for all unused and uninstalled parts. We strive to make the exchange process as seamless as possible to ensure your microwave is back in working order quickly.

Return Process

• 1.
  Verify Model Compatibility

  Before initiating a return, please cross-reference your microwave's model number with the part received to confirm if the discrepancy is due to a compatibility issue.

• 2.
  Request a Return Authorization

  Contact our support team with your order number to receive a Return Merchandise Authorization (RMA) number and the specific return shipping address for our parts warehouse.

• 3.
  Package Securely

  Place the part in its original manufacturer packaging and then inside a sturdy shipping box with protective padding to prevent damage during transit.

• 4.
  Receive Refund or Exchange

  Once our technicians inspect the returned part to ensure it has not been installed, we will issue a full refund to your original payment method or ship out the correct replacement part.